Free Standard Ground Shipping on orders of $250 or more. Free shipping only applies to the Continental U.S. lower 48 States. If an order is too large and must ship via Truck Freight then the Free shipping does not apply. If you require lift gate services there will be an additonal charge of $160.00 per product or per pallet.
We do not ship to APO addresses, PO Box addresses, Canada or Internationally.
SALES TAX: All orders shipped within Florida will be charged Florida State Sales Tax.
SHIPPING ERRORS
If Wholesale Parts and Tools makes a shipping error by shipping an incorrect part number then complete the form found on the Returns page within 5 business days of receiving the product(s) to receive a Return Goods Authorization Number (RGA). The RGA number must be clearly written on the outside of the package. Once the return is received and inspected a replacement will be shipped. The product must be returned within 14 days or customer will be charged.
DAMAGED SHIPMENTS
It is the customer's responsibility to inspect all packages prior to accepting delivery. If an item is damaged complete the form found on the Returns page within 5 business days of receiving the product(s) to receive a Return Goods Authorization number (RGA). The RGA number must be clearly written on the outside of the package(s). Once we receive the damaged product, a replacement will be shipped.
BACKORDERS
If an item is backordered it will be shipped to you as soon as it becomes available. All other items that are on the order and are in stock will be shipped upon receiving payment.
CANCELLING AN ORDER
Once an order has been shipped it cannot be cancelled for any reason. If you refuse an order or if you cancel an order after it has shipped, you will be charged an additional 25% restocking fee plus any shipping costs.
